Autonomous OSS Platform for AI-Driven Networks

One platform. Total autonomy.

Unify monitoring, activate closed-loop automation and embed AI across operations to progress toward Level 4/5 autonomy—delivering unified visibility, faster resolution and meaningful OPEX efficiency.

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Transformative solutions

Proactive, unified architectures that deliver strategic advantages for modern operators.

Site Management &
Field Operations

Drives end-to-end digitalization of network rollout programs across planning, material flow, field execution and site commissioning.

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Autonomous
Operations

Enables large-scale OSS transformation to support CSPs and operators on their autonomous network journey through unified monitoring, service visibility, closed-loop automation and AIOps.

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Open RAN &
SMO

Owns the SMO layer for disaggregated, Open RAN environments, spanning O1/O2 integration, RAN monitoring and multi-vendor observability, while guiding SON migration to RIC-driven intelligent control loops.

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Non-Terrestrial Network Operations

Designs and runs operations for satellite-integrated and Non-Terrestrial Networks. Focuses on beam-level monitoring, satellite pass-aware provisioning and hybrid TN-NTN service enablement.

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AI Operations Enablement Platform

Enables and optimizes AI operations by combining data foundations, ML models and LLMs, Agentic AI, intelligent agent orchestration and a curated Agent Store built on telecom and enterprise data.

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Next-gen OSS products

Discover our cloud-native modules designed to dismantle silos and accelerate telecom modernization.

Rakuten Site Management
Accelerate site rollouts with digital precision

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Rakuten Intelligent Operations
Drive efficiency through observability and automation

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Rakuten AI-Telecom
Unlock autonomous operations and unrivalled customer experience

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Redefine telco operations – Now autonomous

Embrace Rakuten Symphony OSS to break free from legacy constraints. Unify your data, automate at scale and lead the AI-driven transformation – delivering efficiency, innovation and competitive edge.

Explore our Ecosystem

"Rakuten Site Management revolutionized our Open RAN and Fiber deployments – consolidating legacy systems in 18 months and slashing OPEX by 30%."

Network Ops Director, AT&T

"End-to-end hyperscale integration, from data centres to sites, delivered 60% faster builds with unmatched accuracy."

CTO, 1&1

"Proven in our cloud-native network, it's the backbone for autonomous operations and ecosystem monetization."

Executive

“AT&T has achieved in 18 months progress that would normally take three to five years in a project of this sort. Rakuten Site Management is now deployed as the deployment and construction tool in all AT&T’s markets, and there are now upwards of 7,000 users of the software within its own and contractor construction teams.”

Igal Elbaz ,SVP, Network CTO, AT&T

Analytics/Automation; OSS/BSS; Cloud Networking; Top Changemaker
Orchestration Award
Best Made in India Telecom Innovation and Best India Telecom Exporter of the Year
Market Development & Monetization Award for Rakuten Mobile & Rakuten Symphony AI Platform
Most Innovative Cloud Offering
Japan Report 5G Download Speed, 5G Upload speed, Overall Upload Experience, 5G Global Mobile Network Experience Awards
Analytics/Automation; OSS/BSS; Cloud Networking; Top Changemaker
Orchestration Award
Best Made in India Telecom Innovation and Best India Telecom Exporter of the Year
Market Development & Monetization Award for Rakuten Mobile & Rakuten Symphony AI Platform