Trademark and Copyright Guidelines

Rakuten Symphony’s trademarks, service marks, and logos (“Trademarks”) and the content of this website (the “Web Content”) represent intellectual property owned by Rakuten Symphony Singapore Pte. Ltd. and its group companies and are among our most important and valuable assets. These Trademark and Copyright Guidelines (“Guidelines”) are intended to preserve the value attached to the Trademarks and the Web Content and to strengthen Rakuten Symphony’s corporate and brand identity. 

The Trademarks, whether registered or unregistered, and the Web Content must be used properly in accordance with these Guidelines as applicable in all communications, documents, and electronic messages.

Limited Permission

These Guidelines, which may be updated from time to time, provide limited permission to you to use the Trademarks and the Web Content under the terms set forth herein. Unless you have an express license agreement that you executed with Rakuten Symphony Singapore Pte. Ltd., these Guidelines will exclusively govern your use of the Trademarks and the Web Content.

List of Rakuten Symphony’s Trademarks

The list of Rakuten Symphony’s Trademarks herein is illustrative and non-exhaustive of the trademarks owned and/or used by Rakuten Symphony. The list of Rakuten Symphony’s Trademarks may change from time to time without any notice as we add new products and services and should be referred to periodically. Note that the absence of a product or service name or logo from the list of Rakuten Symphony’s Trademarks herein does not constitute a waiver of any of Rakuten Symphony’s trademark rights or any other intellectual property rights in such names or logos.

Rakuten Symphony’s Trademarks 

  • Symworld
  • Symware
  • Symcloud
  • Symconnect
  • Symplan
  • Sympulse
  • Symbuild
  • Symops
  • Symbiz
  • Symcare
  • Symcx
  • SymRAN
  • Mobile as a Software
Trademark Attribution Statements for Others’ trademarks

Trademark attribution statements for others’ trademarks used on our website can be found at

Specific Dos and Don’ts

In the use of the Trademarks, ensure that you:

  • Use the Trademarks exactly as they appear in the List of Rakuten Symphony’s Trademarks herein, maintain the legibility of the Trademarks, and keep them sharp, clear, and well-produced with a clear space around them; 
  • Use the Trademarks only for the purpose of serving as a reference for Rakuten Symphony's products;
  • Do NOT use the Trademarks as a verb or noun and use the Trademarks only as an adjective followed by the appropriate common descriptive (generic) noun of the product or service (Example of inappropriate use: We can symworld the telecommunication industry);
  • Do NOT use the Trademarks in a plural, possessive, or hyphenated form (Example of inappropriate use: Symworld’s products will accelerate network transformations);
  • Do NOT combine the Trademarks with any other words, marks, or numbers (Example of inappropriate use: Our service offers Symworld 3s);
  • Do NOT abbreviate the Trademarks or display them in parts;
  • Do NOT use the Trademarks in a manner that expresses or implies Rakuten Symphony’s affiliation, sponsorship, endorsement, certification, or approval of a third-party product or service;
  • Do NOT use the Trademarks for defamatory purposes;
  • Do NOT use the Trademarks in any manner that violates any applicable laws or regulations;
  • Do NOT display the Trademarks in any manner that can be interpreted to refer others' products; and
  • Do NOT use or register the Trademarks or any potentially confusing variation thereof as your company name, trade name, product name, service name, or domain name or as any part thereof. 

*Please note that these are non-inclusive examples.  

Use Examples
  • Symworld network/platform/marketplace/programs/applications/software
  • Symware device/appliance

Properly identify the status of the Trademarks by using an appropriate symbol in conjunction with each Trademark at its most prominent and/or first appearance in the headlines and the first time the Trademark appears in the body of the text. The appropriate symbol also should be used on each subsequent page if the topic is different or if the pages can be separated and distributed independently. In electronic materials, use the appropriate symbol properly at least once per webpage, such as by placing the appropriate symbol in any static representation repeated on every page.

If the Trademark is registered with the patent office or competent government agency in the relevant jurisdiction, use the ® symbol, which indicates the registered status of the Trademark.

If the Trademark is unregistered, the ™ symbol should be used. The ® symbol should not be used for trademarks other than the registered Trademarks. These trademark symbols should not be changed; the ™ symbol especially should not be changed to the ® symbol by anyone other than the owner. Trademark rights are established on a jurisdiction-by-jurisdiction basis. Unauthorized use of the ® symbol may result in severe criminal and civil penalties in some countries. If you are unsure whether the Trademarks are registered in your country, please contact us for additional guidance on what trademark symbol you should use. 


Properly include an attribution of Rakuten Symphony’s ownership of the Trademarks in the following format:

_______ are trademarks or registered trademarks of Rakuten Group companies in Singapore and other countries and regions.


Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the Web Content, including files downloadable from this website, without the permission of the copyright owner.


Rakuten Symphony does not make any express or implied warranties or representations, including, but not limited to, warranties or representations of non-infringement of any third party’s intellectual property rights. Rakuten Symphony does not warrant or represent that the Trademarks listed in the “List of Rakuten Symphony’s Trademarks” herein are comprehensive and that any pending trademark applications of Rakuten Symphony will result in any granted trademark protection. Rakuten Symphony shall not be liable for any claims relating to your activities falling within the scope of the permission, and you agree to indemnify and hold harmless Rakuten Symphony against any and all liabilities arising out of such failure.

*Rakuten Symphony, a trademark of Rakuten Group, Inc., must be used properly in accordance with the Rakuten Brand Guidelines (

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