Dashboard

Dashboard top page
※Illustration

Analytics

Dashboard Analytics
※Illustration

Send SMS

Dashboard Send SMS
※Illustration
Close

Apply for a free trial

Step 1: Click on the link below
Step 2: Check the box below
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Close

FAQ

SMS Overview

What kind of content can be sent in an SMS?

The main use cases are as follows:

  1. Two-Factor Authentication (2FA)
  2. Alerts and Notifications
  3. Marketing

Please ensure compliance with all applicable laws. Additionally, it is necessary to demonstrate the presence of appropriate opt-in/opt-out systems.
For more information on SMS marketing, please contact your representative.
‍

Furthermore, it is important to note that SMS from applications to individuals (A2P) and SMS from individuals to individuals (P2P) are different.
The content being sent should not be conversational but should provide specific business functions as mentioned above.

‍

Other

Q

How can I register a Sender ID?

Q

How many accounts can I have?

Q

How long will it take for an A2P SMS to be sent?

Q

How do I register a Sender ID?

Q

How do I send an SMS?

Q

How does an enterprise connect with Rakuten CPaaS SMS API?

Q

How many characters can be sent in a single message?

Q

What happens if a user’s cell phone is temporarily out of reach?

Q

How much does it cost for users roaming overseas to receive SMS?

Q

If a user fails to receive an SMS, how can I check the cause?

No Result Found
No result found
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

KEYWORD  Search by keyword

Sender ID
API
Cost
Base fee

CATEGORY  Search by category

SMS Overview

Q

Are A2P SMS and P2P SMS the same?

Q

To which handsets can SMS be sent? Are there any handsets that cannot receive them?

See the category list

SMS Delivery Method

Q

Are there any restrictions on the content that can be sent?

Q

Can I send promotional/marketing A2P SMS?

See the category list

SMS Features

Q

Are emojis supported? What happens if I try to send an emoji?

Q

Can A2P SMS be sent outside Japan?

See the category list

Error & Logs Retry

Q

Can I download statistical results?

Q

Where can Call Detail Records (CDRs) be accessed?

See the category list

Commercial

Q

How can I delete my account?

Q

How many accounts can I have?

See the category list

Apply for a free trial

Step 1: Click on the link below
Step 2: Check the box below
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Apply for a free trial