FAQ

SMS Overview

Why is the cost different between A2P SMS and P2P SMS?

A2P (Application to Person) SMS and P2P (Person to Person) SMS have different purposes.

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Since A2P SMS is intended for business purposes, the P2P SMS route is not used when messages are sent.
Messages are sent over A2P SMS-only routes.
Mobile network operators (MNOs) incur costs to maintain these routes, The MNO costs to maintain these routes and charge accordingly.

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Other

Are emojis supported? What happens if I try to send an emoji?

Can I download statistical results?

Can A2P SMS be sent outside Japan?

Where can Call Detail Records (CDRs) be accessed?

Are A2P SMS and P2P SMS the same?

Are there any restrictions on the content that can be sent?

How can the sending status of A2P SMS be found?

Can the user reply to an A2P SMS?

How can I delete my account?

Can I send promotional/marketing A2P SMS?

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SMS Overview

Are A2P SMS and P2P SMS the same?

To which handsets can SMS be sent? Are there any handsets that cannot receive them?

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Are there any restrictions on the content that can be sent?

Can I send promotional/marketing A2P SMS?

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SMS Features

Are emojis supported? What happens if I try to send an emoji?

Can A2P SMS be sent outside Japan?

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Error & Logs Retry

Can I download statistical results?

Where can Call Detail Records (CDRs) be accessed?

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Commercial

How can I delete my account?

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