FAQ

SMS Features

What happens if more than 70 double-byte characters or 160 characters are written in a single A2P SMS?

If the number of characters in one SMS exceeds the limit, it will be split into two or more concatenated SMS messages and sent separately.
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However, the SMS will be displayed as a single message on the user's cell phone.
Please note, the customer will be charged according to the number of concateneted SMS messages sent.

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Other

Are emojis supported? What happens if I try to send an emoji?

Can I download statistical results?

Can A2P SMS be sent outside Japan?

Where can Call Detail Records (CDRs) be accessed?

Are A2P SMS and P2P SMS the same?

Are there any restrictions on the content that can be sent?

How can the sending status of A2P SMS be found?

Can the user reply to an A2P SMS?

How can I delete my account?

Can I send promotional/marketing A2P SMS?

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SMS Overview

Are A2P SMS and P2P SMS the same?

To which handsets can SMS be sent? Are there any handsets that cannot receive them?

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SMS Delivery Method

Are there any restrictions on the content that can be sent?

Can I send promotional/marketing A2P SMS?

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SMS Features

Are emojis supported? What happens if I try to send an emoji?

Can A2P SMS be sent outside Japan?

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Error & Logs Retry

Can I download statistical results?

Where can Call Detail Records (CDRs) be accessed?

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Commercial

How can I delete my account?

How many accounts can I have?

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