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FAQ

SMS Delivery Method

Is it necessary to specify the carrier when sending the API?

Simply enter the phone number to which you wish to send an SMS in the API request field and the system will figure out the best route to complete the process.

Other

Q

What kind of content can be sent in an SMS?

Q

What is the connection method to the API?

Q

What kind of Sender ID are supported?

Q

Why was my A2P SMS rejected?

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KEYWORD  Search by keyword

Sender ID
API
Cost
Base fee

CATEGORY  Search by category

SMS Overview

Q

Are A2P SMS and P2P SMS the same?

Q

To which handsets can SMS be sent? Are there any handsets that cannot receive them?

See the category list

SMS Delivery Method

Q

Are there any restrictions on the content that can be sent?

Q

Can I send promotional/marketing A2P SMS?

See the category list

SMS Features

Q

Are emojis supported? What happens if I try to send an emoji?

Q

Can A2P SMS be sent outside Japan?

See the category list

Error & Logs Retry

Q

Can I download statistical results?

Q

Where can Call Detail Records (CDRs) be accessed?

See the category list

Commercial

Q

How can I delete my account?

Q

How many accounts can I have?

See the category list

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