Scaling open source in telecom: A live discussion with Orange

June 12, 2025
"We need to understand the full spectrum to see the moves our industry must make to become truly industrial grade." – Philippe Ensarguet, VP Software Engineering, Orange

Open source and cloud-native are central to telecom’s transformation agenda, but moving from pilot to production remains a real challenge.

In this special operator spotlight episode of Zero-Touch Live, guest host Keith Dyer, editor of The Mobile Network, spoke candidly with Philippe Ensarguet, VP of Software Engineering at Orange, and Vivek Chadha, SVP and Global Head at Rakuten Cloud, to unpack what it truly takes to industrialize open platforms and scale automation in real-world telco environments.

Watch the full episode replay now below.

From open source principles to operational practice

Philippe opened by grounding the conversation in reality: most operators don’t have the luxury of starting from scratch.

Rather, transformation must happen amid legacy systems, vendor constraints and production pressures, requiring product-level support, lifecycle management and security expectations equal to commercial software.

Vivek echoed this sentiment, emphasizing the need for a certified, shared foundation that gives operators and vendors alike a stable base for innovation. He warned that without this foundation, the complexity of maintaining bespoke environments will continue to stall progress and limit AI adoption.

Key takeaways from our discussion:

  • Automation can’t be an afterthought: Tooling needs to be built with orchestration and lifecycle management at its core, not retrofitted later.
  • Open platforms require industrialization: Proof-of-concept efforts must evolve into repeatable, scalable practices with robust support structures.
  • Scaling AI depends on shared foundations: A common substrate, shared between vendors and operators, is essential to make AI trustworthy and operationally viable.

If you’re a telco that wants to accelerate transformation, the message from today’s experts was clear: simplify, certify and scale together.

Keith did an excellent job getting to the heart of a wide range of challenges, as Philippe and Vivek both spoke openly about their real experiences and what needs to happen next for true success.

Telecom
Telco
AI
Open Source
Automation

Related Newsletter

What BSS vendors get wrong about running a telco: A live discussion
Most BSS vendors design solutions for an idealized version of telecom operations. This week’s Zero-Touch Live guest spoke with us about his experience addressing messier, real world challenges. On our latest episode, Karl Heinz Frankeser, founder and CEO of METAVSHN and CTO of Swiss ISP Ticinocom SA, chats with Geoff Hollingworth about why he and his team ultimately chose to build a BSS rather than buy one, and what that decision made possible for his family’s telco business.
May 7, 2026
34
MINUTES
Enterprise Data Modeling: a live discussion
Today's Zero-Touch Telecom Live interview broke down some of the strategies and considerations we covered in last week's newsletter ("Enterprise Data Modeling for AI-powered telecom"). Digital transformation initiatives are only as good as the data that powers them. This conversation with Rakuten Symphony Chief Product Officer Anshul Bhatt dives deeper into why Enterprise Data Modeling strategies provide a necessary foundation for automation, AI and more.
March 29, 2024
25 Minutes
MINUTES
Extracting value from EDMs: a live discussion
Rakuten Mobile Chief Data Officer Madhukiran Medithe joined Zero-Touch Telecom Live this week to offer a view into AI-driven telecom operations running live in Japan. If you missed it on LinkedIn, you can watch the replay right now to learn more about practical applications of Enterprise Data Modeling in real-world settings and strategies any operator can use to integrate AI models for enhanced customer intent management and network efficiency.
April 19, 2024
27 Minutes
MINUTES
Transformation gotchas: a live discussion
Passionate About OSS founder and director Ryan Jeffery joined us on Zero-Touch Telecom Live to discuss the dilemmas operators face when automation transformation goes as planned.
May 2, 2024
26 Minutes
MINUTES