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Today we hosted Deutsche Telekom VP Technology Strategy Ahmed Hafez on Zero-Touch Telecom Live to hear early AI deployment takeaways directly from a global operator. The replay is available below with compelling insights into how the largest telecom organizations are executing on AI strategies.
Ahmed clearly laid out the four layers of AI exploration and implementation Deutsche Telekom has identified, including:
While AI discussions typically focus on opportunity, Ahmed revealed the challenges faced at each layer. For instance, data hosted in various locations needs to be processed differently. Moving it can be hard. Clear data ownership structures must be established.
When it comes to LLMs, he stressed that because they are a commodity in fierce competition, all options must continually be evaluated to understand the latest capabilities against planned use cases.
Ahmed shared the largest challenge faced was on the AI platforms and tools front, recognizing a need to greatly simplify adoption and utilization for operational teams that do not have time to juggle different tools for different use cases.
Watch the replay of this insightful conversation now for a candid view of how to develop organizational AI strategies that address new challenges to ultimately deliver on desired outcomes.
