Rakuten Symphony has been quietly rolling out AI in support of expanding Rakuten Mobile, Inc. live commercial network use cases and within the company's own operations. Now, it is ready to share what it has learned and what global telcos can take away from early results.
This week, Rakuten Symphony OSS President Rahul Atri joined us on Zero-Touch Telecom Live from #DTW24 to shed light on Rakuten's early AI experiences and learnings. The full replay is available below.
Optimizing network operations, reducing costs and improving service delivery—AI has transformative potential for telecom. But these outcomes can only be achieved if AI capabilities are integrated across organizational business units for faster, streamlined deployments. At the heart of this work must be a robust data strategy supported by modern governance and security measures.
As Rahul states in the interview, success begins with defining what "AI-native" means for your organization, then selecting the right tools and KPIs to get started. All while focusing on data quality and governance. Hear how these early strategies have resulted in positive outcomes at Rakuten and what comes next.
Thanks and be sure to register now for next week's Zero-Touch Telecom Live, featuring Deutsche Telekom VP of Technology Strategy Ahmed Hafez discussing how he is seeing AI begin to transform telecom networks.



