Lessons learned in lean innovation: a live discussion

November 21, 2024

What happens when telcos innovate like startups?

This week on Zero-Touch Telecom Live, {Core Analysis} CEO Patrick Lopez joined us to share his experience implementing a powerful framework for helping operators embrace lean methodologies to reduce uncertainty, foster sustainable growth and drive meaningful innovation.

The replay is available now below.

Drawing on his work with companies like Telefónica and Bell Canada, Patrick shared:

  • Lean methodologies for disruptive innovation. He explained how telcos can balance innovation with operational stability, enabling them to embrace transformative changes without compromising reliability.
  • Applying a startup mentality to telecom. How by experimenting with agile processes, telcos can identify customer needs faster, create more relevant services and achieve rapid decision-making while minimizing risks.
  • Real-world success stories. Patrick shared insights from his work with Telefónica, where he led a groundbreaking initiative to connect the unconnected and demonstrated the potential of customer-first innovation.
  • Customer-centric experimentation. He emphasized the importance of starting with customer needs and using iterative feedback to refine ideas, enabling telcos to prioritize high-impact projects and avoid costly missteps.
“Technology is a byproduct. It’s not the need,” said Patrick.

Watch the replay of our conversation now to learn how lean methodologies and customer-centric innovation can drive sustainable differentiation for your business.

Telco
Telecom

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