One source of truth, from floor plans to rack elevations. Always aligned, always accurate
Schedule a Demo

Unified Operating Systems for Data Center Operations

Run planning, deployment, asset tracking, and maintenance from one operating center. Connect layouts, workflows, and field updates to improve execution accuracy, traceability, and controlled capacity growth across mission-critical environments.
Talk to a DCIM Specialist

What we deliver

Digital Twin-based Plan & Design
Build a precise digital twin of your entire facility—from white space to racks. Standardize layouts, visualize equipment, and validate power and cooling before deployment to ensure seamless, phased growth.
As-Built Asset Reconciliation
Capture installed equipment with accurate rack locations, key attributes, and basic connectivity. Keep the as-built environment aligned with the planned design from day one.
Operational Control Center
Maintain a single operating center for layouts, assets, workflows, and maintenance. Track changes from installation through operations with full traceability.
Agentic AI for Data Integrity
Use AI agents to audit site imagery, extract data from documents, and flag mismatches between planned and installed states—reducing manual validation effort and improving record accuracy.
20%
Faster Go-Live
20%
Savings in Energy & Capacity
15%
Fewer Network Outages
100%
Asset Transparency
Zero Stranded Capacity
Proven Hyperscale Reliability

What can Rakuten Site Manager for Data Centers help you achieve?

PLAN
With Clarity
Accelerate
Timelines
DESIGN
With Precision
Build the Digital
Twin
DEPLOY
With Confidence
Faster
Revenue
OPERATE
With Insight
Accelerate
Timelines
OPTIMIZE
With Intelligence
Lower
OPEX
GOVERN
With Assurance
100%
Auditability
Facility Planning & Digital Layout Management
Design and visualize complete data center layouts with precision. Digitally place racks, power units, switches, and IT equipment to optimize space, power, and cooling from day one. Validate designs through immersive spatial modelling to reduce deployment errors and accelerate build timelines.
Rack & Equipment Blueprinting
Standardize rack configurations using reusable templates for compute, network, and power gear. Model cable pathways, port connectivity, and intra-rack dependencies to eliminate installation conflicts and ensure deployment-ready designs across sites.
Asset Tracking & Registry
Maintain a live inventory of all assets from floor to rack. Capture key equipment details, locations, and basic connectivity while keeping records aligned with external asset systems for audits and visibility.
Design Workflows & Collaborative Approvals
Automate layout approvals, equipment placement requests, and change workflows through governed processes. Enable real-time collaboration between design teams, operations, vendors, and contractors while generating standardized reports for execution and handover.
Expansion Planning
Plan facility growth, new equipment installs, and upgrades while supporting phased changes without disrupting live operations.
Field Operations & Maintenance
Track installations, inspections, and preventive maintenance in one place. Enable technicians to verify equipment, confirm basic connectivity, and track tasks on-site for more accurate execution.
AT&T has achieved in 18 months progress that would normally take three to five years in a project of this sort. Rakuten Site Management is now deployed as the deployment and construction tool in all AT&T’s markets, and there are now upwards of 7,000 users of the software within its own and contractor construction teams.
- Yigal Elbaz, SVP, Network CTO, AT&T
AT&T

Proven at scale

AT&T

Why choose Rakuten Site Management for DCIM?

Proven at Hyperscale
Operating across thousands of distributed sites, supporting standardized modelling, onboarding, and change control in high-volume environments.
Unified Digital Twin as a Single Source of Truth
Bridge physical infrastructure and its digital representation with a continuously aligned, as-built system of record.
Flexible Deployment Model
Run on-prem for control, in the cloud for agility, or as SaaS for rapid multi-site scale—without changing the operating model.
Mobile-First Operations with Agentic AI
Enable field teams with a modern operational interface and AI-assisted validation to keep infrastructure data accurate with minimal overhead.
Vendor-Agnostic, Integration-Ready Architecture
Connect with existing tools and processes through open interfaces while maintaining a consistent DCIM data model across facilities.
First-Time-Right Deployment
Validate power, cooling, and connectivity virtually before hardware arrives—eliminating field rework and ensuring immediate site readiness.

Latest news and updates

AT&T and Rakuten Symphony Collaborate to Enhance Network Design and Build Solutions for Operators

PRESS RELEASE

Rakuten makes big waves at MWC Barcelona 2025

EVENT

Intelligent Growth: The Future of Telecom in the Digital Age

BLOG

Rakuten Symphony Announces Cisco, Airspan and Tech Mahindra as First Partners for Its Real Open RAN Licensing Program

PRESS RELEASE

Automation in end-to-end lifecycle management of hyperscale networks

BLOG

Telco to techco: Pioneering the future with Everything as a Service

EVENT

Rakuten Symphony Announces Global Expansion of Storage Solution Through Availability on Google Cloud Marketplace

PRESS RELEASE

Rakuten Symphony innovation recognized in award-winning year

AWARDS
Ready to take control of your Data Center operations today?
Stop losing capacity to manual processes and fragmented data. Join the leaders using Rakuten to scale with intelligence.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Explore our Enterprise solutions
Tower CompanyData CentersEV
Newsroom
Careers
About Rakuten
Trademarks
Gift and Entertainment Policy
Terms of Service
Ethical Standards
Privacy Policy
Whistleblowing
Code of Conduct
End User License Agreement
Unsolicited Idea Submission Policy
© Rakuten Symphony