- “Rakuten Symphony Japan” to leverage globally proven solutions and expertise to support digital transformation for enterprise customers
Tokyo, March 24, 2026 - Rakuten Symphony, Inc. today announced the full-scale launch of Rakuten Symphony Japan, a new organization established to drive innovation in cloud solutions and operations support systems (OSS) across the Japanese market.
Rakuten Symphony Japan offers advanced cloud and OSS solutions to address the digital transformation needs of the Japanese market. Leveraging Rakuten Symphony's proven track record and expertise gained in the global market, the new organization aims to accelerate innovation and foster sustainable growth for enterprise customers and organizations throughout Japan by powering their digital transformation.
In the cloud domain, the organization offers solutions that deliver both high security and cost-effectiveness to a broad spectrum of industries, including telecom, energy, retail, local governments and other social infrastructure providers and public institutions. In addition to providing edge cloud, automation and storage features within secure private cloud environments, its unified Kubernetes-based platform integrates both containers and virtual machines (VMs), streamlining application development and operations, optimizing resource usage and significantly reducing infrastructure expenses.
In the OSS domain, Rakuten Symphony Japan provides integrated solutions designed for the efficient deployment and management of networks and infrastructure, including radio access networks (RAN), optical fiber networks and power generation equipment. With support for multi-vendor connections and AI-driven network operations, these tools enable telecommunications, private line and data center operators to automate the entire service lifecycle, leading to significant reductions in operational management costs.
Rakuten Symphony serves 74 customers and 17 partners globally*¹, offering cloud, OSS, Open RAN software and internet services to the telecommunications industry and beyond. The company reported full year revenue of 85.69 billion yen in 2025, and since the full-scale launch in the third quarter of 2021, revenue has reached a cumulative total of 283.86 billion yen. Rakuten Symphony achieved its first full-year non-GAAP operating profit in 2025 and aims to further improve profitability in 2026.
In its home market, Rakuten Symphony’s technology has played a critical role in the architecture and buildout of Rakuten Mobile’s fully virtualized, cloud-native mobile network, contributing to the achievement of over 10 million subscriptions*²through the provision of innovative and cost-efficient network solutions. Rakuten Symphony Japan will now extend this technical framework to support a wide range of enterprise customers, including Japanese infrastructure companies, tech companies and mobile carriers operating data centers.
“The full-scale launch of Rakuten Symphony Japan underscores the critical importance of the Japanese market in our global expansion strategy,” said Sharad Sriwastawa, President of Rakuten Symphony. “By bringing our cloud-native platforms and advanced network technologies to a broader range of Japanese industries, we are empowering local enterprises to achieve the same levels of agility and efficiency that we have proven at scale in the global market.”
Rakuten Symphony Japan has named Koichi Masaki as its Executive Officer and Japan Country Manager. A seasoned leader with extensive experience in the telecommunications industry, Masaki's deep understanding of the Japanese market positions him as a strategic choice to drive the new organization forward.
Koichi Masaki, Executive Officer and Country Manager of Rakuten Symphony Japan, said: “Our mission is to catalyze innovation for Japanese enterprises through our globally proven cloud and OSS solutions. We are committed to forging deep partnerships with our customers, meticulously understanding their challenges to co-create tailor-made solutions that will drive sustained growth and advance industries across Japan.”
By delivering these market-proven cloud and OSS solutions, Rakuten Symphony Japan aims to redefine the industrial landscape, serving as an engine for high-speed digital transformation for enterprise customers.
Notes
1 As of December 31, 2025.
2 Total includes MNO, MVNE and MVNO subscriptions, including BCP lines, as of December 25, 2025.
