Spotlight on Tech

The convergence of AI, GenAI, and Open RAN: Driving automation, orchestration and monetization in next-gen networks

By
Vaibhav Dongre
Vice President Marketing
Rakuten Symphony
April 8, 2025
5
minute read

With the rapid advancement of generative AI (GenAI) and AI-enhanced RAN (AI-RAN), networks are becoming more intelligent, autonomous and efficient. The combination of these technologies is enabling smarter automation, real-time analytics, and better monetization opportunities for operators and their ecosystems.

At a recent panel discussion, industry leaders explored how AI and GenAI are reshaping Open RAN, driving network efficiencies, and accelerating the adoption of AI-driven automation. Moderated by Abe Nejad, Publisher of Network Media Group (NMG), the session featured experts from A5G Networks, Verizon Enterprise Solutions, Rakuten Symphony, Boldyn Networks, and Oracle, sharing insights on the impact of AI in private and public network deployments.

Speakers

  • Andy Conway - Group Director Technology Strategy, Boldyn
  • Bharadwaj Pulugundla - Business Development Partner, Verizon Enterprise Solutions
  • Kaitki Agarwal - Founder, President, Board Member, A5G Networks, Inc.
  • Andrew de la Torre - GVP of Technology, Oracle
  • Anshul Bhatt - Head of Sales, Americas and Product Strategy, Rakuten Symphony

Watch the full interview here.

The Convergence of AI, GenAI, and Open RAN: Driving Automation, Orchestration, and Monetization in Next-Gen Networks

Accelerating Open RAN adoption with AI and automation

The discussion highlighted how AI is fundamentally changing how Open RAN networks operate. Open RAN started as a way to introduce vendor diversity and interoperability, but the addition of AI and GenAI is taking automation to the next level. With AI-driven optimizations, networks can self-adjust, allocate resources dynamically, and reduce operational costs.

One of the biggest shifts is the ability to automate network management tasks that were previously manual and time-consuming. AI-powered solutions are now handling traffic optimization, spectral efficiency, and predictive maintenance, allowing operators to focus on innovation instead of troubleshooting. The introduction of GenAI in Open RAN is also lowering entry barriers for developers by making it easier to create and deploy rApps and xApps.

The convergence of AI, GenAI, and Open RAN: Driving automation, orchestration, and monetization in next-gen networks

But AI is only as good as the data it can access, and one of the major challenges discussed was data fragmentation across telecom networks. Right now, critical network data is often siloed between radio access, core, operations and business systems – limiting AI’s full potential. For AI-driven automation to work at scale, operators need a strategy to unify and standardize data across these domains.

Beyond that, another issue raised was that data isn’t just siloed within networks, but also between operators. If AI models could be trained across multiple operators, rather than each telco working in isolation, the industry could accelerate AI adoption, improve predictions, and create smarter, more adaptable AI-driven networks.

Monetizing GenAI in telecom: Beyond the hype

While AI and GenAI offer game-changing potential, the question of how to monetize these technologies remains open. The panelists agreed that real monetization happens where there is tangible value creation. For telcos, that value comes in multiple forms:

  • Personalized customer experiences – AI can dynamically create customized offers and optimize customer interactions in real time.
  • Network automation and cost reduction – AI-driven automation can cut operational costs and improve efficiency, creating immediate financial benefits.
  • New revenue streams from AI-driven services – From AI-powered security to intelligent network slicing, AI can unlock premium services that enterprises are willing to pay for.

As AI becomes more embedded in telecom, new business models will emerge, shifting operators from traditional connectivity providers to AI-powered digital service platforms.

The conversation wrapped up with a look into the future. The next wave of AI in telecom will focus on energy-efficient networks, real-time network slicing and the evolution of fully autonomous operations. Sustainability is becoming a bigger focus, with AI helping optimize power consumption and reduce environmental impact.

GenAI is also expected to redefine how telecom engineers work, acting as an AI assistant that can help build, manage, and troubleshoot networks with minimal human intervention. This shift will lower technical barriers and enable a broader range of developers and enterprises to leverage AI-driven networks without requiring deep telecom expertise.

"We will see a lot of traction in terms of use cases, especially around sustainability and green slicing, which is energy efficient slicing."
-Anshul Bhatt, Head of Sales, Americas and Product Strategy, Rakuten Symphony

Stay tuned for more insights from industry leaders on the future of telecom and technology. Follow us for updates on upcoming discussions.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
5G
6G
Virtualization
AI
Automation
Cloud-Native
Edge Cloud

Subscribe to Covered, a Newsletter for Modern Telecom

You are signed up!

Thank you for joining. You are now a part of the Rakuten Symphony community. As a community member, you will receive news, announcements, updates, insights and information in our eNewsletter.
How can we help?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Notice for more information.