Events

CCA 2026: Rakuten Symphony expanding opportunities for regional mobile carriers

By
Swamy Vasudevan
Senior Executive, Americas
Rakuten Symphony
April 1, 2026
4
minute read

Staying competitive as a regional mobile carrier requires embedding automation into your network from day 1, ensuring carrier-grade reliability, and providing customer loyalty programs that, until now, have been available only to nationwide carriers.

At the CCA Mobility and Connectivity Show (April 14-16 in Louisville KY), Rakuten Symphony will demonstrate how its OSS, Open RAN and Cloud solutions, along with the Rakuten Ecosystem, can be used by regional carriers to achieve these ambitions.

Operational intelligence for modern telecom networks

As legacy, vendor-locked systems give way to modern network architectures, a trusted, vendor-neutral OSS becomes increasingly important. Rakuten Intelligent Operations provides an AI-native operational foundation that manages the operations of multiple network equipment suppliers and domains within a single system. This approach enables the transition from siloed systems, each with a different OSS, to a unified, single pane of glass with access to data across all systems.

It includes Fault Management, Performance Management, Configuration Management and Service Orchestration capabilities that help simplify complexity, improve reliability and operate at scale with confidence.

"Rakuten Symphony’s expertise in workflow orchestration and creativity in ideating solutions to complex problems or functions has been instrumental in our success. Their willingness to push boundaries—balancing speed with quality—has helped us achieve the goals of AT&T’s Network Simplification Transformation program." - Alisha Remek Vice President, Access Construction & Engineering, AT&T

Grow ARPU with the Rakuten Ecosystem

Rakuten brings a services ecosystem that can help regional carriers become more competitive and unlock new sources of revenue. This ecosystem features more than 70 member-based services that carriers can offer to their subscribers.

These services represent a business model shift that creates customer value and helps increase ARPU. Here are some statistics from Rakuten Mobile’s experience in Japan:

  • Subscribers participate in an average of 2.45 more services than non-members.
  • Ecosystem services account for nearly half of Rakuten Mobile’s total ARPU, in addition to core telecom revenue.
  • Rakuten Mobile generates approximately 50% additional revenue from non-connectivity services, with engagement and lifetime value increasing as subscriber tenure grows.

See It Live. Ask the Experts. Booth #109

We invite you to be part of this transformation journey. Experience our demo solutions, hear from our experts and explore the possibilities of the ecosystem and intelligent operations.

In addition, we’ll review how an open, automated and cloud-native approach is emerging as the future of mobile networks and offers great flexibility and cost effectiveness for network edge applications and deploying new services. Our experts will be in the booth ready to answer your questions.

As recently announced, TM Forum has formally validated Rakuten Mobile at Level 4 autonomy for RAN energy efficiency on a live, at-scale Open RAN network in Japan.  The operator has achieved approximately 20% RAN energy conservation delivered through AI-driven closed-loop control.  We will be discussing with attendees how this type of automation can best be applied to their networks.

Experience intelligence and ecosystem live at our seminar

Rakuten Symphony experts, along with our partners and customers, will join a panel to bring these themes to life.

SAVE THE DATE

Session: Zero-Touch Networks, Real Results: Driving Efficiency, Revenue, and Loyalty with AI & Open Ecosystems

Date & Time: April 15, 3pm

Location: Louisville Marriott Downtown 280 West Jefferson Street Louisville, KY

The panel explores how competitive carriers can leverage AI-driven, zero-touch operations powered by cloud and open ecosystems to do more with less. Discussion will focus on improving operational efficiency, unlocking new revenue streams, and strengthening customer loyalty through ecosystem partnerships and innovative loyalty programs.

Join us at CCA 2026, Booth #109, from April 14–16 to explore how our OSS, Cloud, Open RAN, and ecosystem solutions deliver carrier-grade reliability, enable AI-driven optimization, and help reduce energy consumption and OPEX to unlock new growth.

We look forward to seeing you in Louisville!

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