Milestones & Awards

Capping off a busy 2025 with recognition for our innovation

By
Jason King
Vice President, Marketing
Rakuten Symphony
December 11, 2025
4
minute read

2025 has been a busy year of innovation for Rakuten Symphony. This can be seen in our customer and partner engagements. And it also can be seen in the number of awards that we won during the year from industry publications, analyst firms and government agencies.

These awards are important because each one was based on thorough judging process in which Rakuten product functionality and benefits were compared with competing solutions by judges who know the industry and the technology. This year we took home nine awards for our cloud-native edge compute, AI/ML-based cell site management software, new building environmental automation software and corporate initiatives.  

Rakuten Cloud

The Kubernetes-based Rakuten Cloud software suite won the most awards, including:

  • Future Digital Awards – Telecom Cloud Innovation
  • TMC Cloud Computing Awards - 2025 Product of the Year
  • FutureNet World Awards – Best Automation System
  • STL Partners – 50 edge computing companies to watch in 2025
  • World Communication Awards – Cloud Award & Platform Award (Silver)

Rakuten Cloud-Native Platform is a Kubernetes-based cloud-native operating system that is optimized for network- and storage-centric workloads. In addition to the Kubernetes OS, the product family includes Rakuten Cloud-Native Orchestrator which delivers the automation features that helped us win the FutureNet award.  

Rakuten Cloud-Native Storage has been in the news and on our blog a lot in 2025 for enabling the stateful edge. Because of its capability in this area, Google Cloud has standardized on Rakuten Cloud-Native Storage as the storage solution for its Google Distributed Cloud service.

We also were recognized as a top 50 edge computing company to watch by STL Partners. This was due to the pioneering work of Rakuten Mobile which built out its Japan-wide 5G network using Rakuten Cloud-Native Platform on a total of 11,000 edge compute locations.

Cellular Site Management

In the fast-evolving world of telecommunications, Rakuten Symphony is leading the charge in digitizing cellular site management—making operations smarter, faster, and more efficient than ever before. The results speak for themselves, and the industry has taken notice.

Our innovative Rakuten Site Management solutions have earned widespread recognition, including prestigious awards such as

  • FutureNet World – Automation Solution
  • Leading Lights – Most Innovative Telco AI/ML Product or Solution
  • Leading Lights – Outstanding Use Case: Broadband Deployment Excellence
  • ET GCC Annual Awards 2025 – Excellence in Tech Visionary GCC
  • Glotel Awards – Advancing Artificial Intelligence
  • Fierce Network Innovation Awards – BSS /OSS Innovation
  • World Communication Awards – Access Innovation Award (Silver)

Cellular site management today is anything but simple. It cuts across engineering, procurement, field operations, and regulatory teams—each with its own processes, timelines, and pain points. Mobile Network Operators (MNOs) are under constant pressure: rolling out new services, upgrading thousands of sites to Open RAN and 5G, deploying fiber backhaul, and building private data centers—all while racing against aggressive deadlines and tight budgets.  

Global Head of Sales Udai Kanukolanu accepts the Futurenet World Award for Automation Solution
Udai Kanukolanu, Global Head of Sales for Rakuten Symphony, accepts the FutureNet World Award for Automation Solution

This is exactly where Rakuten Site Management changes the game. By delivering proactive, AI-powered insights across the entire site lifecycle, it ensures projects stay on track, on time, and on budget—no matter how complex the rollout.

And one of the toughest pieces of that puzzle? Fiber-optic cable management. As 5G and data center deployments explode, precise fiber planning, tracking, and documentation have become non-negotiable. Rakuten Symphony Fiber Manager within Rakuten Site Management solves this with end-to-end automation and real-time visibility.  

The industry has spoken—these aren’t just promises, they’re proven results backed by four major 2025 awards. What used to be the biggest bottleneck in telecom is now the fastest path to revenue. Rakuten Symphony turns complexity into velocity—getting sites live sooner, at lower cost, and with zero surprises.  

The future of site management isn’t just automated. It’s Symphonized!

AI-based business space automation

Our Internet Services business  unit won a prestigious GLOMO award for Best Mobile Innovation for Digital Life at MWC Barcelona.  

In an unstaffed business, nobody is around to turn out the lights. That’s where Rakuten NEO shines. This AI-based software can control all building systems – such as lights, heat, security systems, and more. The GLOMO award team saw that this new software can optimize the operation of unmanned businesses, reduce operational costs, and maximize business profits.

Ryan Son, President, Internet Services Business Unit, with 2025 GLOMO Award
Ryan Son, President, Internet Services Business Unit, with 2025 GLOMO Award

Corporate citizenship

These awards are not for products  but for company citizenship and how we take care of employees. The corporate awards we won include:

  • ET Edge – India’s Best Locations to Work in 2025
  • India Mobile Congress – Biggest Indian Telecom Technology Exporter of the Year

Both of the awards were earned as a result of our activities in India. This is the second year that we have been recognized as largest Indian technology exporter of the year. We have more than 3,000 employees in India, where we do a lot of our software and AI/ML development on products that are sold into markets across the globe.  

Keeping those employees happy and productive is a management  priority, and being named a best location to work was a great recognition of the workplace culture we strive for. This culture combines purpose with possibility and creates a workplace where every individual is empowered to grow, contribute and lead.

Rakuten Symphony is leading a revolution in the way mobile networks are built – from legacy hardware to virtualized, AI-driven solutions that reduce network costs and deliver platforms for new revenue streams. To accomplish this, it is very important that our solutions be advanced and that the industry knows it. These awards help us to accomplish that goal.

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