Since operators need to eliminate integration costs, the platform centers on making all data accessible wherever and whenever needed.
Then, the functions needed to manage that data – storage, security, notifications, workflow, API management, analytics, observability – form a common software layer. This avoids duplicating costs or losing time to complex integration projects.
Powerful, cloud-native applications cover every aspect of the planning, building and operation of a cloud-native network. All of these applications are under continuous development by Rakuten Symphony, with enhancements delivered frequently in response to feedback and suggestions from operator customers around the world.
Finally, by rigorous insistence on open principles and standards, Symworld™ allows operators to choose network products from third party vendors, such as core software from Nokia, or SaaS security applications from f5.
All of this runs on a unified cloud infrastructure, created to provide a single, easy to manage, coherent environment for running the entire telecom business – including high-performance network functions.
Symworld™ product families
The Symplan solution is comprised of five apps that work as a single destination to plan all network coverage, capacity and connectivity. With Symplan, expect network improvement automated in real time, with automatic identification and workflow initiation that resolves poor coverage areas and improves service quality so you don’t have to.
The Symbuild solution is comprised of seven apps that work to automate your journey from planning to managing & maintaining sites. With Symbuild, planning is automatically fed into inventory management and site commissioning is automatically updated with the scan of a barcode. All of this is provisioned across all radio configurations and types including macro, micro, indoor and femto.
Complete multi-vendor performance and observability framework that feeds and informs fault management that feeds and informs AI driven Root Cause Analysis and fault resolution. A large scale complex event processing capability that can scale as events scale and maintain real time awareness and agility.
The Symcare solution is comprised of four apps that combine social media data sets, sentiment analysis, customer device datasets and network performance datasets, to identify poor experiences and pro-actively resolve them with minimal human intervention.
The Symbiz solution is comprised of ten apps that work as a single destination to scale learning and employee effectiveness inside any organization with complex operational needs. This enables employees to provide consolidated customer support and trouble ticket resolution across complicated underlying systems.
Notifications & Documents
All your document management and performance notification requirements covered, leveraging tools including Notification Hub, Document manager and chat assistant.
Automation & AI
All included; Built-in AI Platform, BI studio, Big Data Analytics, ML pipeline, Data Science, RIC, Anomaly detection. Integrated AI /ML Toolkit for data analysis, intelligence & automated actions. RIC included. No need to purchase AI/BI tools.
Leading edge zero trust security architecture based on automated Mutual Authentication, Confidentiality & Integrity protection. 24/7 AI-assisted security monitoring. Adopting Cybersecurity Framework to enhance capability to identify, prevent, detect, respond to cyber attacks & recover.
Included workflow studio manages all workflows through the network with need for additional cost and tools. Entire network lifecycle managed under a single pane of glass; Plan, Build, Secure, Monitor, Operate
API Gateway, Data Bus. API-first, framework-first approach built on common-services, stitched via automation. No need for additional API management tools.
CI / CD
Continuous App integration and continuous App delivery. Build, test, merge in repository, automatic delivery, all included.
Data at the core. Central data lake with diverse data interfaces – Relational, NoSQL, Graph, Time-series, Documents & Object storage. Platform centered on Unified Structured Data lake, single shared data source, platform & network. Enables real time end to end visibility and observability (75).
Platform includes Developer Portal and Marketplace. Marketplace enhances Telcos’ capabilities, brings an “App-store-like” Interface where additional services can be easily sold and purchased, Symphony and Partner apps ecosystem open to everyone.
Today’s operators can achieve business outcomes that matter through a single, uniquely capable platform, ecosystem, and a flexible, open, incremental engagement process.
Desired Business Outcomes
Achieved Business Outcomes
Reduction In Cost
Time to Market
The telecom industry has spent decades and billions in endless projects to integrate the uniquely complex environments that every telecom operator has gradually accumulated. It’s about time operators had an industry solution for industry challenges.
In the hyperscale and 5G era, merely spending more on integration isn’t possible, and won’t work. Symworld™ turns this outdated model on its head.
A single, unified cloud for all software, using COTS hardware.
Disaggregated, cloud-native software functions (Core, RAN, IMS and RCS).
A data-centric architecture that combines all operational data – customer, service and network, as well as third party sources.
Common analytics and AI capabilities accessible to any app that needs them.
A modern, industrial-scale automation platform explicitly built for telecom with the ability of seamless integration to create a cloud-native marketplace.
Open interfaces allowing operators to add in capabilities from across the market – the very opposite of lock-in.
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